jiliok Privacy Policy —
Your Data, Your Rights

Welcome to the jiliok Privacy Policy. jiliok ("we," "us," or "our") is committed to protecting the personal data of every player who uses our online gaming platform at jiliok.live. This Privacy Policy describes how jiliok collects, uses, stores, shares, and protects your personal information when you access or use our website, games, and related services.

This Privacy Policy applies to all users of the jiliok platform, including registered players, visitors browsing the website, and any person who interacts with jiliok's services in any capacity. By registering an account or using the jiliok platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with jiliok's Terms & Conditions, which govern your use of the platform. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

jiliok collects different categories of personal data depending on how you interact with our platform. The following table summarizes the types of data we collect and the purpose for which each category is collected:

jiliok collects only the minimum personal data necessary to provide our services and comply with applicable legal obligations. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (for example, problem gambling self-exclusion records).

jiliok collects your personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting our support team, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the jiliok platform, including through cookies, web beacons, and server logs. This data is collected regardless of whether you are logged in to your account.
• Third-Party Sources: Identity verification data from government ID databases or third-party KYC service providers; fraud risk scores from payment processors; and age verification data from identity verification partners.
• Payment Providers: Transaction confirmation data from GCash, PayMaya, BPI, BDO, and Metrobank when you make deposits or withdrawals on jiliok.

jiliok uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jiliok player account, including processing your registration, verifying your identity and age (21+), and managing your account settings and preferences.
• Service Delivery: To provide access to jiliok's games — including slots, bingo, dice, limbo, and live casino — and to process all related transactions, including deposits, withdrawals, and bonus credits.
• Security & Fraud Prevention: To monitor account activity for signs of unauthorized access, fraud, money laundering, or other prohibited activities. This includes automated risk scoring and manual review by our security team.
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and responsible gaming mandates.
• Responsible Gaming: To monitor gaming patterns for signs of problem gambling behavior and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion requests.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our support channels.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your consent to receive such communications. You can withdraw this consent at any time.
• Platform Improvement: To analyze usage patterns and player feedback to improve the jiliok platform, fix bugs, and develop new features.

Under the Philippine Data Privacy Act of 2012, jiliok processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your jiliok account, process transactions, and provide access to our games and services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, KYC requirements, tax reporting obligations, and responsible gaming mandates.
• Legitimate Interests: Processing is necessary for jiliok's legitimate business interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and interests.
• Consent: For marketing communications and non-essential cookies, jiliok relies on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Where jiliok relies on legitimate interests as the legal basis for processing, we have conducted a balancing test to ensure that our interests do not override your fundamental rights and freedoms as a data subject under Philippine law.

jiliok does not sell, rent, or trade your personal data to any third party. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the minimum data necessary to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: Third-party KYC and age verification service providers who assist jiliok in verifying player identities and complying with regulatory requirements.
• Game Providers: Where jiliok offers games developed by third-party providers, limited technical data (such as session tokens and game results) may be shared with those providers to operate the games. Game providers do not receive your full personal profile.
• IT & Security Service Providers: Cloud hosting providers, cybersecurity firms, and fraud detection services that support the operation and security of the jiliok platform.
• Regulatory & Law Enforcement Authorities: Philippine government agencies, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement authorities, where disclosure is required by law or court order.
• Professional Advisors: Legal counsel, auditors, and accountants who provide professional services to jiliok, subject to strict confidentiality obligations.

jiliok uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve your experience. A cookie is a small text file placed on your device when you visit jiliok. The following types of cookies are used:

jiliok does not use advertising or third-party tracking cookies. You can control cookie settings through your browser. Note that disabling essential cookies may prevent you from logging in or using certain features of the jiliok platform.

jiliok retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account Data: Retained for the duration of your active account plus five (5) years after account closure, in accordance with Philippine AML record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act (AMLA) of the Philippines.
• KYC & Identity Verification Documents: Retained for five (5) years after account closure or the last transaction, whichever is later.
• Gaming Activity Logs: Retained for three (3) years from the date of the activity, for dispute resolution and responsible gaming monitoring purposes.
• Support Communications: Retained for two (2) years from the date of the last communication.
• Marketing Consent Records: Retained for the duration of your account plus two (2) years, to demonstrate compliance with consent requirements.
• Technical & Usage Data: Retained for twelve (12) months on a rolling basis.

Upon expiry of the applicable retention period, jiliok will securely delete or anonymize your personal data. Anonymized data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.

jiliok implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption at Rest: All personal data stored on jiliok's servers is encrypted using AES-256 encryption. Database backups are also encrypted and stored in geographically separate secure facilities.
• Encryption in Transit: All data transmitted between your device and jiliok is protected by TLS 1.3 (Transport Layer Security). Our platform enforces HTTPS on all connections.
• Access Controls: Access to personal data is restricted to authorized jiliok personnel on a strict need-to-know basis. All staff with access to personal data undergo background checks and regular data privacy training.
• Two-Factor Authentication: jiliok supports and encourages the use of two-factor authentication (2FA) for all player accounts to prevent unauthorized access.
• Intrusion Detection: jiliok employs real-time intrusion detection and prevention systems (IDS/IPS) to monitor for and respond to security threats.
• Regular Security Audits: jiliok conducts regular penetration testing and security audits of its platform and infrastructure.
• Incident Response: In the event of a personal data breach, jiliok has a documented incident response plan. We will notify affected players and the National Privacy Commission (NPC) within 72 hours of becoming aware of a breach, as required by the Data Privacy Act.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliok:

To exercise any of the above rights, please contact our Data Privacy Officer at [email protected] with the subject line "Data Privacy Request." Please include your registered username and a clear description of your request. jiliok will respond to all data subject requests within fifteen (15) business days, as required by the Data Privacy Act.

jiliok is strictly an adult platform. In accordance with Philippine law, online casino-style gambling is restricted to individuals who are 21 years of age or older. jiliok does not knowingly collect personal data from anyone under the age of 21.

All players are required to verify their age during the registration process by providing a valid government-issued ID. jiliok reserves the right to request additional age verification documents at any time. Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be returned, and the account will be permanently closed.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. jiliok supports the use of such tools and recommends resources available through PAGCOR's responsible gaming program.

The jiliok platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank) and game software providers. While jiliok carefully selects its partners, we are not responsible for the privacy practices of third-party services.

When you interact with a third-party payment provider to make a deposit or withdrawal, you are subject to that provider's own privacy policy and terms of service. jiliok recommends that you review the privacy policies of any third-party services you use in connection with your jiliok account.

jiliok does not control and is not responsible for the content, privacy policies, or practices of any third-party websites or services. The inclusion of any third-party service on the jiliok platform does not constitute an endorsement of that service's privacy practices.

jiliok reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this page.
• Display a prominent notice on the jiliok platform informing players of the update.
• Send an email notification to all registered players with a summary of the key changes, where the changes are material.

Your continued use of the jiliok platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Privacy Policy, you must stop using the jiliok platform and may request account closure by contacting our support team.

jiliok has appointed a Data Privacy Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us through the following channels:

If you are not satisfied with jiliok's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the government body responsible for enforcing the Data Privacy Act of 2012.

This Privacy Policy was last updated on January 1, 2026 and supersedes all previous versions. By continuing to use jiliok after this date, you confirm your acceptance of this Privacy Policy in full.